To contact eBillingHub Customer Support, click Customer Support on the Help menu. The Customer Support Page window displays.
Field |
Definition |
Click here to add a client to our library |
Automatically opens a ticket for the eBillingHub Client Setup Team. This link is also available on the Client Setups page. |
Click here if an invoice is not being pulled correctly from your Time & Billing System |
Automatically opens a ticket for eBillingHub support, or adds to an existing ticket. This link pulls information for a single invoice from your system that the support team can use for troubleshooting. In some cases, the support team may ask you to do this for an existing issue. |
Click here to contact Customer Support |
Automatically opens an email ticket for eBillingHub support. |
Note: You can also call Customer Support at 1-888-252-2607, Option 0.