Home > eBillingHub > User Guide > General Information > Log On to eBillingHub

Log On to eBillingHub

To log on to eBillingHub, you will need the following things:

• A user ID and password for eBillingHub. This should be assigned by your eBilling Coordinator.
• The computer you are using needs to have a very brief configuration process run on it. This will prepare the computer to receive updates from eBillingHub. Check with your IT coordinator if you are not sure if your workstation has been configured for eBillingHub.
• The computer you are using must be able to communicate with your Time & Billing system. If you are not on your firm's network, or if your Time & Billing system is down, you will not be able to use the Billing Wizard or Quick Invoice.

To log on to eBillingHub, go to the following URL. Note that you need to start the URL with https instead of http. This means that the data will be sent via a secure, encrypted connection.

https://legal.ebillinghub.com/site/Login.aspx

Type your user ID and password as prompted and click Login.

Reset a Forgotten Password

If you forget your eBillingHub password, do the following:

1. Click on the Forgot Your Password? link on the logon screen.
2. Type your user ID. This is normally your email address. You will receive an email like the following from support@igdsystems.com:

FROM: support@igdsystems.com

TO: [your email address]

CC:

BCC: administrator@igdsystems.com

SUBJECT: Your eBillingHub password has been reset

BODY: Your eBillingHub password has been reset.

Username: [your email address]

Your new password is: [your password]

We encourage you to change your password as soon as possible.

Regards,

The eBillingHub(TM) support team.

-------------------------------------------------------------------------

Questions? Send us an email at support@igdsystems.com or call

us at 1-888-252-2607.

-------------------------------------------------------------------------

Change my Password

1. On the eBillingHub Main Page, point to Configuration and select Configure eBillingHub.
2. On the Configuration Page, click the Configure Profiles tab.
3. Click the User Profile link.
4. At the bottom of the window, enter your current password, then your new password.
5. Retype your new password in the Confirm New Password box to confirm it.
6. Click Submit in the top right corner of the window.

Change my Name, Email Address and Phone

1. On the eBillingHub Main Page, point to Configuration and select Configure eBillingHub.
2. On the Configuration Page, click the Configure Profiles tab.
3. Click the User Profile link.
4. Type any changes to your personal information.
5. Click Submit in the top right corner of the window.

Change Email Preferences

1. On the eBillingHub Main Page, point to Configuration and select Configure eBillingHub.
2. On the Configuration Page, click the Configure Profiles tab.
3. Click the User Profile link.
4. Select one or all of the following in the Set your email preferences below section:

• Email Forwarding:
• Forward only those emails relevant to my own submissions. If this option is selected, you will get emails for invoices that you submitted that eBillingHub is able to profile, or relate to that invoice. There may be emails related to an invoice that you submitted that eBillingHub cannot profile. If you want to get these emails also.
• Forward emails relevant to my own submissions and blanket emails as well. If this option is selected, you will get emails for invoices that you created, plus emails that eBillingHub has not been able to relate to a specific invoice.
• Forward a copy of all emails. If this option is selected, every email notification will be sent to you.
• Active Invoices Reporting
  eBillingHub emails a report containing active invoices.
  For example:
  
• My Active Invoices - Select this option to display only invoices that have been submitted in eBillingHub in the report.
• All Active Invoices - Select this option to display ALL invoices in eBillingHub in the report.
• None - Select this button if you do not want to receive a report.
• Vendor Password Expiration -Select Receive Warnings Emails box to receive an email warning that a third-party ebilling vendor password will expire soon.

5. Click Submit in the top right corner of the window.

Change my eBillingHub Color Scheme

1. On the eBillingHub Main Page, point to Configuration and select Configure eBillingHub.
2. On the Configuration Page, click the Configure Profiles tab.
3. Click the User Profile link.
4. From the My Theme drop-down list, select a theme. You can preview the available themes.
5. Click Submit in the top right corner of the window.

Log Out of eBillingHub

To log out of eBillingHub, click Logout at the top of the page.