Step 3 - Review Submission Report

The last step in the Billing Wizard process is to review the Submission Report. The Submission Report displays a list of all the invoices that eBillingHub has just submitted to the eBilling vendors. Initially, the status is Received.

The yellow envelope means that the invoice will automatically be placed on hold and this will mean that we do not provide automatic submission. You will then save to the Root Folder from the Tracking page, upload the invoice manually, once you receive notification back from the vendor, whether ebilled or rejected, then you can update the status on the Tracking page accordingly.

Click Live Update at the top right of the window to go to Active Invoices to check the status of the invoices you just submitted. Live Update displays only the invoices that you just submitted, not all active invoices.

Depending upon the eBilling vendor, invoices will normally go to either an ebilled or rejected status. If an invoice remains in received status for more than 4 hours, there may be a problem with either the eBilling vendor or eBillingHub, and you should contact Customer Support.

You can check the status of your invoices at any time in Active Invoices.