Track Invoices Overview

Once invoices have been submitted using the Billing Wizard or Quick Invoice, eBillingHub provides several tools to track their progress. Even if automatic invoice submission isn't available for a particular vendor and you manually submit them via email or by logging into a vendor or client site, you can still use eBillingHub to track the invoices and their associated emails.

eBillingHub will not track the invoices if they are submitted manually to the vendor website. You will need to manually update the status accordingly in the Tracking/Active Invoices page.

The tracking tools are as follows:

• Active Invoices - The primary source of information for active invoices once they've been submitted through eBillingHub. (An active invoice is any submitted invoice that has not been paid in full.) Active Invoices allows you to perform several actions on an invoice, including saving it to a file and changing the invoice status.
• Profile Emails - Email responses from vendors or clients for submitted invoices are automatically read by eBillingHub, which uses the email text to update the status of the invoices. Emails that eBillingHub can relate to a specific invoice are called Profiled Emails. Use this option to search for and view these emails and forward them to specific users. This option also allows you to review a list of unprofiled emails (those not related to an invoice) and relate them to one or more invoices.
• Invoice History - Displays the date and time of each status change for an invoice as it was processed through eBillingHub. Also displays the status of paid invoices that are no longer viewable in Active Invoices.