Allegient will not reject your invoices when they contain errors. Instead, Allegient will just ignore the erroneous entries and deduct their values from the total amount of the invoice. This usually results in inconsistencies between the invoice information as contained in your Time & Billing system (which shows the full amount of the invoice) and the invoice information as contained in Allegient's website (which shows the full amount of the invoice minus any deductions Allegient took).
You can control how much of a deduction you will tolerate from Allegient both in terms of absolute value and as a percentage of the invoice. If Allegient attempts to deduct from a given invoice more than what you have specified, eBillingHub will cancel the submission of the invoice and provide you with a report containing the deductions that Allegient was attempting to take. With this report you can fix the errors and resubmit the invoice.
The following steps must be completed on Allegient to successfully submit invoices through eBillingHub. The client may impose additional requirements:
Appeals may be generated after an invoice is released for payment.
To check on the status of invoices in Allegient, click the Submission Queue tab, click Prior Submissions and look for the tracking number for your invoice in the list.
Email notifications are sent from robot@allegientsystems.com.
Status |
Explanation |
Notification |
Initial Validation - Passed |
Invoice has passed the initial validation and will be sent to the client. |
Email with subject: Thanks for your submission: [tracking number] |
Initial Validation - Rejected |
Invoice has failed the initial validation. |
Rejection information is in the error report when you view the rejected information in eBillingHub |
Client Review - Released |
Invoice has been released from the client review and has been approved for payment. Deductions may have been taken which may be appealed within a time limit. |
Email with subject: Bill: [invoice number] - released for payment |
Appeal Response |
Appeal Response |
Email with subject: Appeal Response |
A Timekeeper Rate is Approved |
A timekeeper rate has been approved and can be used for billing. |
Email with subject: Rate Approval - Allegient Systems |
Note: Most invoices for Allegient are in the LEDES2000 format, which is an XML format. If you have previously submitted LEDES98B invoices for clients on Allegient, you do not need to change anything on Allegient to use the LEDES2000 format.