To ensure eBillingHub can automatically communicate and deliver your ebills to the different eBilling Vendors, it is necessary to request a new user account with the eBilling Vendor that will be used specifically by eBillingHub for submitting invoices. The email address for this user is the eBillingHub email address for your firm that is created during the eBillingHub Configuration Session. This allows the emails from the ebilling vendors to come back to eBillingHub, where eBillingHub uses them to automatically update the invoice status, and then forwards them to eBillingHub users based on the eBillingHub email preferences set in the User Profile.
You only need to set up those eBilling vendors that are listed on the Configure eBilling Vendor Connectivity page that you currently use. You can set up new ebilling vendor connectivity at any time if you start using a new ebilling vendor.
Users must have the Administrator role to access these pages. For more information, see Manage Users.