Access the Connectivity Page for Visibillity

To access the Connectivity page for Visibillity:

From the Main Menu, go to Configuration.
Click Configure eBilling Vendor Connectivity.
Click the Visibillity (Bottomline Technologies) link. The Configure Connectivity to Visibillity (Bottomline Technologies) window displays.

Visibillity will require you to update your password at least every 90 days. After you have reset the password, enter the new password on this page and click Save. If the password is expired, eBillingHub will be unable to deliver the invoice.

Visibillity will allow the submission of invoices even if their content raises warning messages (but not errors). Select the Cancel submission of invoice if it raises warning messages box if you do not want to submit invoices that raise warning messages.

eBilling Setup on Visibillity

The following steps must be completed on Visibillity to successfully submit invoices through eBillingHub. The client may impose additional requirements.

The eBilling Vendor connectivity for Visibillity must be correctly set up with a valid password. For more information, see Configure eBilling Vendor Connectivity.
The claim associated with the client matter ID in the invoice must be open.
Fee line items must contain valid task codes.
Expense line items must contain valid expense codes.
Each line item must contain a timekeeper ID that matches an authorized timekeeper ID for the matter in Visibillity.
Each timekeeper rate must be authorized in Visibillity, or it will be updated to the authorized rate in Visibillity.
Line item unit costs and quantities must be greater than zero.
A budget must be entered and approved for the case.

Track Visibillity Invoices

To view the status of invoices in Visibillity, select Import History or Invoice Reports.

If eBillingHub updates the status of an invoice from a profiled email, a tracking number enclosed in {curly brackets} is included.

Visibillity sends email notifications from alert@visibillity.com for the following invoice events:

Status	Explanation	Notification
Budget Approval		Email with subject: Budget Approved [case name] [law firm name]
ebilled	Invoice has passed the automated review and is sent to the client.	View the ebilled tracking report in the Active Invoices page.
rejected	Invoice has failed the automated review and will not be sent to the client.	View the error report in the Active Invoices page.
Invoice Approval	Invoice has passed the client review.	Email with subject: Invoice Approved [case name] [law firm name] Email lists any deductions taken. If deductions are taken, subject line will include "(with modifications)."
Invoice Rejection	Invoice has been rejected after client review.	Email with subject: Invoice Rejected [case name] [law firm name]. Contact the Case Manager for rejection reasons.
Case Closed	The case has been closed.	Email with subject: Case Closed [case name] [law firm name]. No invoices can be submitted for a case after it is closed.