Each PC or workstation that is used with eBillingHub must be configured to work with eBillingHub. This configuration process does not install software on the PC, but it sets permissions to allow eBillingHub to download temporary Internet files. If this configuration is not done, you will be able to log on to eBillingHub, but eBillingHub will hang at Initializing Components when any of the screens such as Billing Wizard for Active Invoices are accessed. This configuration does not need to be redone if there is an update to eBillingHub, but certain operating system updates may require the configuration to be rerun.
The eBillingHub Technical Configuration Manual has details on what the configuration does and the options for running the configuration. The following section describes one of the options for running the workstation configuration using the eBillingHub Configure Your Workstation link.
The following steps are required to successfully configure a workstation and use eBillingHub on a particular workstation.
The user running the Workstation Configuration needs rights to run an .msi file. Once the configuration is complete, users that don't have these rights can use the workstation with eBillingHub.
The following things are needed for each workstation:
The user will also need:
Any user with local Administrator privileges or IT personnel can configure a workstation by using the installation wizard.