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Depending on the type of error that caused the rejection, you may be able to resubmit a rejected invoice directly from Active Invoices. See Rejected Invoices and How to Correct Them for an explanation of when you can resubmit an invoice using Active Invoices, and when you need to rerun the Billing Wizard. As a general rule, you can resubmit an invoice in Active Invoices if the contents of the invoice have not changed. If you need to correct information in the Time and Billing system, you must rerun the invoice through the Billing Wizard to process the corrected information.
eBillingHub considers invoices with a status of "rejected," "more info required" and "appealed" as candidates for resubmitting through Active Invoices. Consequently, only invoices with these statuses display the resubmit icon .png) in the Action column.
To resubmit an invoice, follow these steps:
1. Select Active Invoices from the Tracking menu.
2. Click the resubmit icon for the invoice you want to resubmit. This action displays a confirmation box similar to the one below.
3. Click OK to confirm the resubmit request. This action changes the status of the invoice to one of the following statuses:
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Received
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The invoice is ready for resubmission to the eBilling vendor
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Forwarded
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The invoice has been successfully resubmitted to the eBilling vendor
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Hold
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The invoice must be saved to a file and submitted manually
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Related Topics
.png) Saving an Invoice to a File
Taking Action on an Invoice
Rejected Invoices and How to Correct Them
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